Rainmac Privacy and Data Protection

Rainmac is committed to protecting and respecting your privacy. Our website is secure.

We consider that the collection of certain personal information is necessary in order to process your order in an efficient and timely manner.

As a UK based website Rainmac uses data in accordance with the current data protection laws in the UK (Data Protection Act 1998).

The information we may obtain from you when you place an order with Rainmac we will ask you for the following information:

  • Your name.
  • Your delivery address.
  • Your email address.
  • Your daytime phone number.
  • Your credit or debit card or other payment details and full postal address

Card security is a high priority for us and we take every precaution to ensure that this information is collected and stored accurately, confidentially and without danger of unauthorised access.

www.rainmac.com is a secure site that uses encryption technology to safe guard your details. This technology prevents other internet users from accessing your personal details during transmission. If you have any questions regarding our security policy please call us on +44 (0)1730 817778 or email customer service enquiries@rainmac.com

We may also keep a record of correspondence if you contact us and we will retain data if you complete any forms on the Rainmac website.

We do not permit any third parties to use this information to contact you by email or post.

Safety and security of this information

Within Rainmac we protect your privacy in the following ways:

  • Access to customer information is restricted to those who need the information for the purposes of performing their duties.
  • Our site uses secure server software to protect your information. This software encrypts the information you provide.
  • There are login and password controls on Rainmac sales system.

Use of Cookies

Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. We may collect information about your computer in order to personalise your shopping experience. However if you prefer, you can set your browser software not to accept cookies. You should still be able to use the Rainmac site without the cookies enabled. You can find information about how to disable or enable cookies by visiting www.allaboutcookies.org

We may also collect information about the pages visited on the site. None of this information identifies you personally and we collect it so that we can monitor the performance of the Rainmac website. For example, we may wish to know how long the average user spends on the site or which pages get the most attention.

Your rights

If you have any queries about the personal information we are holding in your name, please contact Jessica Smith of our staff in the first instance. She will happily review your file and update or delete the records if required.

Please contact us by writing to the following address:

Rainmac Limited,
West Street,
Midhurst,
Sussex,
United Kingdom.

Alternatively, please telephone on +44 (0)1730 817778 or send an email to enquiries@rainmac.com.

Any changes to our privacy policy will be posted on this website.